Support for our Android mobile apps.
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I had to hard reset my Android cell phone. Tried to set up protection again, and can't get mobile support because it’s stuck in a login loop. See below.
I just installed Webroot into my laptop, but I need it on my smart phone and Kindle. I don't know how to do that. Any suggestions?
New to Webroot; I have 3 subscriptions (laptop/desktop/android) but when I log into my account, only 2 subscriptions are recorded. I can do a scan on all 3. I need to feel confident that I have coverage on all 3. Where/How do I go to find this info. Thanks.
Hi Webroot Team,Any Major upgrade coming to webroot mobile security??
Loaded on tablet and gave it permission to access all files and then to do a complete scan. Finished in 3 - 5 seconds and said no problems. Didn’t show any progress or any detail of how many files it scanned, no way did it scan all files I have on this tablet. Wasted that license!
Just renewed my account but Webroot app still says expired. How do I fix this? Thanks.
I have a Samsung galaxy s5 cell phone. For some reason in the settings of the phone under "Accessibility" in the services section, Webroot goes from on to off. Why is this happening? When this happens Webroot tell me that I am not secure. I then go to settings and turn Webroot on. Thanks for your help.
My Android cell has been attacked by a nasty aggressive Trojan!!! It also has access to my personal email address & sends me emails demanding money. I think I have 'badic' Webroot protection. How do I get Rid of this Trojan??
Over the past month I have been getting a warning from the Samsung S10e system (Android 12) that Webroot is consuming too much CPU and to disable it. I’ve also noticed that the phone get very hot even when not charging. It has 59.5 of 128 GB of Storage available. Also has 2.7 of 6GB of memory available. Should I just remove Webroot?