Skip to main content
To Customer Support To Customer Support
I'm trying to re-install and update the Bank of America Mobile App from Google Play. WRSA is blocking saying there is a Trojan threat. How do I mail logs so you explore this? B ofA says there is nothing wrong with their app.
Hi Kevin,

 

For false positives or infection-related issues, the best course of action is to open a support case.

 

Our threat researchers can then provide you with instructions on how to submit a log if necessary.

 

Thanks 🙂

Reply


Terms & Conditions