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Good morning:

I installed the Webroot Backup and Sync for Android on my Samsung Note 3.

When I touch the app icon the screen icon I then click on "Remote Containers".

Then I click on "Anywhere".

My cloud based folders appear.

I click on any folder and  then my files for that folder appear.

I click on a particular file and it turns a bright green colour - BUT THE FILE WILL NOT OPEN! 

Actually - nothing happens.

Any idea what I can do to fix this?
Hello there, welcome to the Community!

 

Instead of just clicking on the file you wish to view, you will need to press and hold on the file until a menu appears.  Please see this User Guide entry for details.

 

Please let me know if this helps,
Ugh!!  I am so embaressed!  Thank you so much!!!!!!
? DONT be.  I had the very same problem when I first used it 🙂  It was an issue with the mobile versions that got me to register for the Community to begin with as I recall LOL!

 

Anytime you have an issue or just a question, come on back!  We are always happy to help, and I promise no matter what it is, someone else has had the same question before 🙂
Thank you for being so kind!  
Hello there,

 

Welcome to the Webroot Community,

 

The only information I can find for you is here https://en.wikipedia.org/wiki/Sri_Raja_Rajeshwari

 

? this is a phone number to Tours and Travel?

 

 

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