Hello. Welcome to the Community.

 

If you want to request your keycode to be emailed to you, click here to fill out the request form. [If the email you entered is not in the Webroot's system, try another email that you may have used at the time of purchase. Search "Webroot Sales" in your email, Webroot sent your receipt and download instructions and you can use either to reinstall software or install software on additional devices.]

 

If you purchased Webroot SecureAnywhere from Best Buy, click here to access the latest download. Or contact Best Buy Assurance at 1-800-433-5778 to request your keycode. Be sure to mention your subscription software through Best Buy.

 

If you purchased Webroot from another vendor, send a message to Webroot Support for assistance, including in your message where you purchased Webroot from. A proof of purchase may be requested based on your situation.

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