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Have had an Android phone since May and want to know what I'm supposed to do about this hack problem?? Have loaded Web Root into my phone about a week ago and it's up and running!! Do I need to update my Web Root or do I need updates for my phone?? I'm NOT tech savey!! LOL 🙂
Hi bearsrose

 

As far as I am aware if WSA is up and runing on your phone then there should be nothing further to do.  Just make sure that you run a scan periodically (instructions on how to do that can be found here), checking that your Shield settings are set optimally (instructions on how to do that can be found here), & checking statuses (instructions on how to do that can be found here).

 

Hopefully you are all set to go and are now protected.

 

Regards, Baldrick
Thanks for being so quick to answer!! Just checked my phone and all is secure!! Thanks for the answer, was a little nervous about that hack!! This is why I LOVE Web Root!!! Best security I've had in 20 years of owning a computer!!! 🙂
You are most welcome...bearsrose.  Glad that we were able to assist.

 

If in doubt do ask...as that is what the Community is here for. :D

 

Regards, Baldrick

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