I purchased secure anywhere complete app for my android phone. What is my keycode?

  • 15 January 2015
  • 1 reply

Userlevel 3
Badge +12
I downloaded it from Play Store, installed it, and now it is asking for my secure anywhere complete keycode. I don't have complete. I have WRSA for three computers for two years.

1 reply

Userlevel 7
Hi silvanet
I suspect that you have downloaded the 'wrong' version as there can sometimes be some confusion around which version of Webroot to download to your Android device, depending on which kind of subscription you have.  Therefore, may I suggest that, as a first step, you review this KB Article which will explain the versions, etc., and they, based on the version of WSA you have, if needs be uninstall what you have on your phone currently and install the correct version of the Mobile app?
Hope that helps?
Regards, Baldrick