Login error: Email/pword etc etc.

  • 12 May 2013
  • 5 replies

Hello there. 
I started with the "Android" edition for my Nexus4. I later purchased another liscense of Webroot complete 5device for 1 year and I am unable to login via Webroot complete. Any and all help is much appreciated.

Best answer by JimM 12 May 2013, 01:20

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5 replies

Userlevel 7
Hello yonton228 and welcome to the Webroot Community!
You are not alone in mobile login trouble today it seems.. so I am going to be lazy and give you This Link to a reply I made earlier today.  :D
Check out the suggestions and let us know if it helps!
Thnx for the link. I will check again once more.
While typing out the results of going over each step it just went through. Thank you for the fast respons and help.
Userlevel 7
It is our pleasure!  If the suggestions do not work, there will be others here who can help more, and you can also submit a Trouble Ticket using the link below in my signature area.
Userlevel 7
yonton, I see you have two Complete keycodes. I'm going to send you a private message to see if we can disambiguate which keycode you're intending to use. You'll receive a pm from me momentarily.
Userlevel 7
Thanks Jim!  I thought I saw you lurking ;)