Hello pilotmikegmr,

 

Welcome to the Webroot Community,

 

Would you uninstall Webroot and reinstall again? I have a Samsung Note 4 and running Webroot without any issues.

 

https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807

 

To reinstall the correct Webroot version please look here: https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300

 

If you continue to have issues then you can always Submit a Support Ticket free of charge with a Webroot subscription.

 

Or call:

https://tel:18666124268

Mon-Fri 7:00 AM to 8:00 PM (MST)

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