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This was the first purchase I made on my phone...but whatever I do, it tells me that I meed to upgrade to premium. I already have premium.

To make it worse I can't find a way to simply call the company, instead It's a Community Forum??

I would think that this is all a scam if it wasnt for having Webroot on my laptop for three years...

 

What am I supposed to do? I paid for premium but nothing happened, there was no change, and it insists that I need to pay for Premium...

Please help.

 

(The purchase did go through and its listed in my Google play. Running Android.)
Hi @,

 

Please open a ticket with our support team (https://detail.webrootanywhere.com/servicewelcome.asp) so they can assist you further.

 

Regards,

Joseph R.
It isn't letting me open a ticket.

It loops me back to a claim that they have already contacted me.

If I would like to continue enter my password.

 

And them it sends me right back there.

 

I would like my Premium Membership redeemed.....

 

I am not paying you guys for the free version.

 
If the Ticket system isn't working for you then please call the Toll Free number: 1-866-350-6089

 

Ticket: Webroot Customer Service 

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