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Trying to install Webroot on Android. I have entered my username and password. But when I try to type in the passcode, I get (visible) uppercase letters.  This is a problem, particularly because when I try to enter a key requiring SHIFT, I get no response from the keyboard.  Suggestions please.
hello @  did you try to power down your phone and try to enter the code again?
This was my mistake.  I was trying to enter the password word whenh I should have entered the keycode (which is all caps)

 

Problem solved. Thanks
@I'm glad it's solved and you are most welcome.  Have a great day.  ;)

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