second android device

  • 26 July 2012
  • 1 reply

when i log in to mywebrootsecureanywhere, it shows one mobile device (my samsung) protected. when i click on add a mobile device from my wife's lg, an android device, the webroot secure anywhere site shows the application already installed. but it isn't. how to get it installed?

Best answer by MikeR 26 July 2012, 21:09

View original

1 reply

Userlevel 7
Hey there bruce!
The best way is for you to access the mobile app from her device and to download it from there. If you have a SecureAnywhere Complete subscription, you will want to download this app from the Google Play Store and enter your My Webroot Account credentials.
Please let me know if this helps. If you have more questions you can https:///t5/notes/privatenotespage/tab/compose/note-to-user-id/1016 with your account details and I will be able to better assist you.