So, my wife has used Webroot on her phone for a year. We liked it so much we got a 5 device subscri
My wife's single android subscription expired. I have a 5 user keyword subscription that has 2 users left. How do I get her android on my 5 user subscription?? Her phone only goes to a single renewal page and there is no place to put in a keyword. I have even tried uninstalling and reinstalling and I still get the default Google Play renewal page. How do you get out of the loop??
Hello ?,
Welcome to the Webroot Community.
First I would uninstall the current version of Webroot from her phone. You can find instructions here.
Then please have a look first at this KB Article to determine the correct version to download. Then proceed to this KB Article for instructions.
Hope this info helps,
BD
Welcome to the Webroot Community.
First I would uninstall the current version of Webroot from her phone. You can find instructions here.
Then please have a look first at this KB Article to determine the correct version to download. Then proceed to this KB Article for instructions.
Hope this info helps,
BD
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