I installed the SecureAnywhere on an S8 for both my wife and myself. On my wife's I was able to sign into the software and it created a console for me. I then went to sign into the SecureAnywhere software on my own S8. I choose the option "I already have an account" and then enter my creds. I get an error: Account creation failed. The license check server returned an invalid response. Unexpected: 1 Error(URFM998): Console creation has been exceeded [FailureType=UnexpectedError(-1)].

 

I should mention that in business I'm a webroot partner and I have a business Webroot console under the same credentials. When I log into my.webrootanywhere.com I am able to see my business console or my personal console. 

 

Any suggestions on how to fix this error and allow me to add my second device to the same console?