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I just bought webroot but when I try to install it the prmpt says "invaild code". I am using the code on the back of the case. please help!!

 
Hello and Welcome to the Community Forum,

 

 

Are you trying to install this on your Android cell? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584,

 

 

Please let me know if this helps or not! Are you installing from the Playstore the right version? Here is instructions for the Android install. https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065

 

 

Let me know if you need more help.

 

 

Kind Regards,

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