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It used to take somewhere close to a minute and I could watch the progress bar. For the last 2 days, I have noticed that my Moto G5S plus's battery is draining in less than one day - highly unusual - and when I try scanning for malware, it finishes in less than 3 seconds. I deleted 2 apps, limited a few more apps, but the unusual behavior continues. My phone is less than 1 year old, so a battery dying like this doesn't seem right to me.



Thank you for any advise.



I have Secure Anywhere for 5.
@Ambarjose Please see this thread:



https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055
Yesterday I noticed my battery use went way up even though I wasn't doing anything different than usual, my phone was also feeling warm and the Webroot SecureAnywhere antivirus scan was not working properly. It used to take a minute or two to scan all apps but yesterday it took only 2 secs at most and wasn't showing any apps being scanned.

Samsung Galaxy S9+ Model SM-G965U

Webroot Secure Anywhere Mobile 5.5.4.36995
Yesterday I noticed my battery use went way up even though I wasn't doing anything different than usual, my phone was also feeling warm and the Webroot SecureAnywhere antivirus scan was not working properly. It used to take a minute or two to scan all apps but yesterday it took only 2 secs at most and wasn't showing any apps being scanned.

Samsung Galaxy S9+ Model SM-G965U

Webroot Secure Anywhere Mobile 5.5.4.36995

It's broken at this time! https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055
What about Webroot not scanning my phone?
What about Webroot not scanning my phone?

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

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HTH,

Dave.
Thank you. I contacted support to report the problem.

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