Hello Hamrnails,

 

Welcome to the Webroot Community,

 

Sorry to hear you are having this issue. I am not familiar with this error and I would suggest that you contact Webroot Support and they can assist you with setting up your account.

 

Have you tried to set up your account again? You must be online to do this as I am sure you are aware of. Rebooting your devise may also help.

 

https://tel:18666124268

Mon-Fri 7:00 AM to 8:00 PM (MST)

https://www.webrootanywhere.com/servicewelcome.asp

 

 

Hope this helps?

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