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I’ve had Webroot on my android for the past few years. About six months ago, it quit working (but the same Webroot account on my laptop is working fine). Whenever I open the app, I get the “Information has not been verified yet” page. I contacted Webroot and was told “this is a problem from their end and they’re working on a fix. Six months later, still no fix. Do I have to ditch Webroot?

Hello @djfro 

 

Have a look here:

 

HTH,