A version of webroot is on an old hard drive that I can no longer boot and so I can't reuse my key.

  • 28 December 2021
  • 1 reply

I replaced my hard drive a while back because my old one was dying. I wasn’t able to uninstall Webroot when I still had access and coming back now I don’t think it can boot up into windows at all. Is there at all a way to strike that instance off and recover my key to use elsewhere?.


Best answer by Jasper_The_Rasper 28 December 2021, 22:24

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We are unable to do anything to help here on the Community however if you contact Customer Support here Webroot Customer Service ( and explain the problem to them, they will hopefully be able to help you.