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How do I get rid of this?

 

A webroot critical error    Failed to find required file    C/ProgramData/WRData/pkg/LPPlugin.dll
Hello piepmeier,

 

Welcome to the Webroot Community.

 

I would recommend an uninstall/clean reinstall of Webroot to correct this problem.

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

 

Thanks,

 

BD
Ok so a quick question before I do the uninstall and restall.  Best Buy set up your computer to backup to a certain location from time to time... Does this effect any of that?

 

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