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I show 3 active threats. Is this an issue?
Hello and welcome to the Webroot Community!

 

If they are active please do a scan and please let us know after!

 

Thanks,

 

Daniel 😉
Also can you Save a Scan log and near the Bottom please copy and paste the lines of the Active threats in your next post see here on how to Save a Scan Log: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C11_ReportsandViewers/CH11a_SavingScanLog.htm

 

Thanks,

 

Daniel ;)

 

 

 
have done several scans and the active threats still remain
Can you post the lines I asked from the Scan Log! Also is the main GUI red? Or does it show this and all you need to do is a Reset? https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Threats-Removed-Stats/ta-p/169855

 

Thanks,

 

Daniel
reran the scan and got to remove the threats.

 

Thanks for the help
Great if you continue to have active threat's try this: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/I-have-4-active-threats-on-my-PC-how-do-I-get-rid-of-them/m-p/161417/highlight/true#M9271 or Submit a Support Ticket.

 

Thanks,

 

Daniel 😉

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