@ wrote:

After new Chrome update (via Secunia) Web Shield green check marks are not there.  Now just spinning circles.

 

Any clues as to what is going on?  Have tried to restart Chrome with no remedy.

 

Thanks,

fryer

Welcome to the Community fryerlawerence

 

 

 

Since you are using Chrome as your browser.  Google has recently released an update to the browser that is disrupting parts of the Web Threat Shield.  The shield itself appears to be working and blocking unsafe sites, but as you may have noticed the 'reputation' check on search engine results are not: all we see on Chrome when doing a search is the constant circle at each result instead of the usual reputation indicator.

 

Webroot is fully aware of the issue, and they are hard at work on it, but there is not currently an ETA on the fix.

 

Until the fix has been completed you might want to use IE or FireFox, at least when using search engines.

 

Please see THIS THREAD for more information as well as comments and updates from Webroot regarding this issue.

 

 

Best Regards,

 

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Hi fryerlawrence

 

Welcome to the Community Forums.

 

This is a known issue that the Webroot Development Team are currently tracking and working on.  I am afraid that as this time it is a case of watch this space for news on the provision of an official solution.

 

Regards, Baldrick

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Okay... thanks.



Will continue to monitor.



-fryer

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