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Hi -

 

Am new to the community; would appreciate some clarification.

 

Prior to upgrading from Windows 8.1 to 10, the System Scan scanned around 32K files. After the upgrade only about 8K files were scanned. Anyone else see this? Is there a problem?

 

Thanks,
Hello tbirk0812,

 

Welcome to the Webroot Community,

 

Webroot is working the way it is supposse to work. You are just fine. No worries as Webroot is doing it's job!

 

Please have a look here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121

 

Also look here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Scanning-PC-suspiciously-fast/m-p/6632#M214

 

 

Hope this helps?

 

 

 
Hello and Welcome to the Webroot Community!

 

Yeppers as Sherry said all is good but if you have issues then let us know and we can show you how to do a clean reinstall of WSA!

 

Thanks,

 

Daniel 😉
Hi tbirk0812

 

Welcome to the Community Forums.

 

If I may just add my penny's worth...the number of files and size of files scanned each time will depend on your operating system version, what you have installed on your system in terms of apps and what the system is actually processing/what you are doing when the scan takes place.

 

As Daniel has indicated as along as the scan completes and the determination is clean/staus is 'Green' then all is OK.

 

Hope that is of some assistance?

 

Regards, Baldrick

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