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I have three PC's at home, and suddenly each one is receiving a message at startup to the effect it wishes that we click on a certain point to learn what webroot has/is doing for us performance wise. - and a list of statistical info is outlined.

How can I stop this?

 

Is anyone else receiving these messages at the moment.?  I used to get them occasionally - but at the moment it is every time I boot up.
Hi Purgatory

 

I suspect that this is the Personalised Security Report feature that was interoduced a few month ago and has gotten a number of users into a lather as it does this from time to time.  The pop up should disappear in a couple of days, alternatively you could just click on them to display the report and that should be that.

 

For information there is a feature request that I started over in the Ideas Exchange re. users being given more control over this feature with the current following status:

 

"Status: https:///t5/Ideas-Exchange/idb-p/Ideas/status-key/UnderConsideration

Just heard back that this one is under consideration by the product management team. I'll update when they've made a determination." 

Do zip over there and add your thoughts & support for this idea if it takes your fancy.

 

Regards

 

 

Baldrick
Hi Baldrick

thanks for your reply - it is indeed the Personalised Security Report feature that opens at start up. I will wait a few days to see what happens.

Thanks again

Purgatory
Hi Purgatory

 

You are most welcome. I really hope that the feature request comes to fruition as the Security Report feature seems a bit flaky at the moment...I have not had a notification for some 6 months...LOL.

 

Regards, Baldrick

 
I was told this was fixed, so please let me know if this keeps happening so I can alert our support escalations team.
Thanks for your follow up interest.

Since my original post - the problem seems to have 'gone away'.

If this changes, I will of course repost.

 

Thanks again
Thanks for letting us know, and please post again if it comes back!
I have it since yesterday but I don't find it an issue but the only thing it would be nice if it was accurate! 76 scans???

 

Daniel ;)

 

 

 

 



 

 


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