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Webroot has been stable for years. Recently my Windows 10 (V1511 Build 10586.3) running under  Parallels Version 11.1.2 (32408) just stopped. No error message simply a "windows is stopping" message as it shutdown to "Windows is stopped" screen. All efforts to repair failed. Did a clean install and all went well until I launched Webroot setup/install. Windows stopped again. Hmm Rebuild - took a snapshot - tried to install Webroot - Windows stops. Its dead.

 

Since I cannot get into Windows post stop I cannot read the logs.

 

Any ideas?

 

Thanks

~P

 

Webroot SecureAnywhere®️ AntiVirus with Parallels Version 11.1.2 (32408)

Windows 10 - 1511 Build 10586.36

OSX 10.11.3 Beta (15D9c)
Hi pcryan

 

Welcome to the Community Forums.

 

Googling this I have come across the following thread which may be of interest/assistance in relation to this issue.

 

Regards, Baldrick
This is maybe something for the Mac experts here. But one small question . Which version of WRSA are you running ( including release nr )? Can't you even boot that w10 virtual machine in safe mode & go dig in the system logs? Seeing you use paralel desktop on a mac makes me believe you have the proficiency to go & look for these logs. It's been a few years since i played with paralel desktop so go have a look at the knowledgebase article i sent you.
" so go have a look at the knowledgebase article i sent you"

 

Sorry - I did not receive a KB article from you.  :O

 

~Peter
Strange because i sent you a PM containing a link...

And here it shows snet but you didn't read it yet

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