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I have seen this one before, it went away, probably with an update?



Problem Event Name: APPCRASH

Application Name: WRSA.exe

Application Version: 9.0.19.43

Application Timestamp: 5a68dc90

Fault Module Name: WRSA.exe

Fault Module Version: 9.0.19.43

Fault Module Timestamp: 5a68dc90

Exception Code: c0000005

Exception Offset: 001033af

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 2057

Additional Information 1: 63b1

Additional Information 2: 1e78cf1c2541744f01d4ccd8224a0c9d

Additional Information 3: 0826

Additional Information 4: 1bf8e61b0ea73860aaa6bd51c2cb163e

 

An old fave - Exception Code: c0000005

Write to or access null area?

 
If WRSA.exe is crashing we would like to look at the frequency of it, and see if we can determine the specific cause. If you https://www.webrootanywhere.com/servicewelcome.asp our tech support team can take a look at the logs and tell you what's going on. Thanks!
Ok akim, will do.

It did create a DMP (WRSA-S-9.0.19.43-WSAINSTALL.EXE.dmp) 66,258 KB

Created one yesterday too.

 
Glad you're checking with support - they'll get you all sorted. :D

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