Apps built in Go language are crashing on Windows

  • 12 October 2020
  • 1 reply


I experience an issue with apps built in Go language on Windows 10 - due to WebRoot they are crashing, uninstalling WebRoot solves it. There are multiple bug reports on github with the exact stack trace I’m having:


Exception 0xc0000005 0x0 0x7ffc29950fff 0x206b5810000

runtime: unknown pc 0x206b5810000
stack: frame={sp:0xb8c7dfe570, fp:0x0} stack=[0x0,0xb8c7dffc50)
000000b8c7dfe470:  000000b8c7dfe4b8  000000b8c7dfe4e0
000000b8c7dfe480:  000000b8c7dfe4a8  000000b8c7dfe4a0
000000b8c7dfe490:  000000b8c7dfe4a4  00000206904e0000
000000b8c7dfe4a0:  0000000000000000  0000000000000000
000000b8c7dfe4b0:  0000000000000000  0000000000000005
000000b8c7dfe4c0:  000000b8c7dfe608  00007ffc27549f28
000000b8c7dfe4d0:  00000206903e34e0  00007ffc297746ce
000000b8c7dfe4e0:  00007ffc297500e8  00000206903f8560
000000b8c7dfe4f0:  00007ffc27549f22  000000b8c7dfe540



Best answer by TripleHelix 12 October 2020, 17:01

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1 reply

Userlevel 7
Badge +63

Hello @vadimi 


It’s best to contact Webroot Support and talk with them via a Support Ticket! Webroot Customer Service


Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.