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I'm getting blue screen shortly after downloading antivirus software.  I researched online and found out that it has something to to with windowssystem32driversWRkrn.sys.  Any idea how I can get rid of this and restore windows?

 
Hello ?

 

Welcome to the Webroot Community Forum

 

I'm not quit understanding your post.  What antivirus software did you download?  Was it Webroot?

 

Please post back here with more information.  Thanks.

 

Always,

 

 
Hello cambre126,

 

Welcome to the Webroot Community,

 

Please have a look here at this KB Article where it explains this to be the Webroot driver for the file filtering, system monitoring, etc.

(C:WindowsSystem32DriversWRKrn.sys)  

Can you Open a Support Ticket which is free of charge and have them take a look?

 

Thanks,
?  thanks for your feedback ;)
?

 

It's called Teamwork..... And you are most welcome!:D

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