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I can't log in to my account on this second computer that I'd like to protect with Webroot as I already have on our main computer.  Would like to download Webroot to this second device ASAP.  What am I doing incorrectly?
Hello bv,

 

Welcome to the Community Forum,

 

Not sure what you are trying to explain by not being able to log on? Edit: I see you posted in the Webroot Antivirus Forum. Do you have ebroot for 1, 3 or 5 devices?

 

If you want to install Webroot then here is the instructions below,

 

To Install WSA , Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for install
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Also here is the PC User Guide

 

If you still are having problems then you can issue a Support Ticket free of charge with an active subscription.

 

Please let us know if you get your issue resolved.

 

Kind Regards,

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