Skip to main content
To Customer Support To Customer Support
cant download picture blocked says there is a virus and was deleted what do i do?
Hello dongbishop, and Welcome.

 

Can you give us some details? What makes you say there is no virus?

 

Thanks.

 

p.s. You need only post once. Have you checked Quarantine? Checked the URL?

 
Hi dongbishop

 

Welcome to the Community Forums.

 

What exactly is indicating that the download is being blocked? Are you being given a message to that effect? And if so what exactly does it say?

 

We need a bit more information on what you are seeing to be able to help.

 

Many thanks in anticipation.

 

Regards, Baldrick

 

 
Hi dongbishop

 

There are 3 key places in WSA where blocks can be applied and where the user can take action/override the block.  Please review  for more details/information on this, as a starting point to resolving your issue.

 

Please do come back here should you require further information or have further questions.

 

Regards, Baldrick

Reply


Terms & Conditions