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I try updating my Webroot Antivirus to the latest version but it says "Secure Anywhere could not be updated at this time" . I tried restarting my computer , disabling the antivirus and turning it back on but it doesnt work. I have also tried going in the settings and doing it manually but that didnt work. Please help me
Hello the12sammy,

 

Welcome to the Webroot Community,

 

Please do a uninstall/clean reinstall of Webroot and this should update you to the latest version.



 

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue? If you still have issues you can always Submit a Support Ticket free of charge with a active subscription.

 

Thanks,

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