Skip to main content
To Customer Support To Customer Support
Prior to now we relied on Bitdefender's TrafficLight to give users a heads up on sites that may be malicious or compromised.  The recent addition of the webroot filtering extension seems to have broken TrafficLight.  Sometimes both the webroot green check and the TL green light will come up, sometimes one or the other - genreally the check.

 

Often times, when both are working, they will report different results.  We have had good success with TrafficLight and I would prefer not to remove either in favor of the other.

 

has anyone else had this issue or is there a solution that will allow them both to run?
Hello dsm55, Welcome to the Webroot Community Forum.:D

 

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

HTH,

Dave.;)
With the recent release of our Web Filtering Driver, this is an issue that is to be expected with two extensions that are reading the page code before even being loaded. After discussing with our Team, they are aware of this conflict, but because of the nature of the issue, there's no likelihood that this will be resolved anytime soon.

 

If disabling one is not an option, I'd advise trusting whatever rating is visible for the site in question. So sorry about that.
Ok, thanks for the response.

Reply


Terms & Conditions