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Following my monthly patch of Windows 7, I checked the WRData folder and was surprised to see that a new file named WRSA.dmp had been created. It is 93 MB which was why I noticed something had changed as this folder is normally just around 20 MB.

 

On checking the Log file, I note that the timing of the dmp file creation coincides exactly with the system shutting down to allow Windows to install the updates.

 

This has never happened before and I was wondering why it was created this time (in this foldrer) and if I can safely delete it.

 

Regards

 

Nemo

 

 

 
Hi Nemo,

 

Is this what you are talking about? You usually do stay on top of this! ;)

 

Hi Sherry

 

Those are the normal Webroot db files.

 

I am referring to a Windows .dmp file. Maybe it got 'dumped' into the WRData file by mistake!

 

Nemo
Hi Nemo

 

Well I am seeing the DMP in the WRdata folder...I guess  I don't know what I am seeing?:@

 

Thanks Sherry. Have to go out for a few hours - I'll post later.

 

Nemo
@ wrote:

Hi Nemo

 

Well I am seeing the DMP in the WRdata folder...I guess  I don't know what I am seeing?:@

 



For some reason WRSA crashed or something else and it created the DUMP file so if you want send it to @ and he can give it the right person the same with you @   https://msdn.microsoft.com/en-ca/library/d5zhxt22.aspx?f=255&MSPPError=-2147217396

 

Daniel
@ wrote:

@ wrote:

Hi Nemo

 

Well I am seeing the DMP in the WRdata folder...I guess  I don't know what I am seeing?:@

 



For some reason WRSA crashed or something else and it created the DUMP file so if you want send it to @ and he can give it the right person the same with you @   https://msdn.microsoft.com/en-ca/library/d5zhxt22.aspx?f=255&MSPPError=-2147217396

 

Daniel

Thanks Daniel! I am sending the files to Nic!
Let us know what they say!

 

Thanks,

 

Daniel 😉
Yes I will let you know what they say! 😉
Hi ? ?

 

I was about to send a message to@nic with the dmp file and then couldn't see a means of attaching the file! Am I missing something or is there another way?

 

Nemo
I got your Sherry.

 

You can just email me at ntolstoshev@webroot.com and you'll probably need to use a file transfer service.
@ wrote:

Hi @ @

 @I was about to send a message to @ with the dmp file and then couldn't see a means of attaching the file! Am I missing something or is there another way?

 

Nemo

Send a PM to Nic and ask for his email then upload to this place and put his email address in! https://www.wetransfer.com/

 

Daniel
Thanks guys. File has been sent.
Thanks, got them both and sent them over to Matt who handles our betas.
Great Nic! 

 

 

 
Hello ---

 

I see this is an older topic, but wondering what the outcome was? :     What are the large .dmp files which turn up occasionally in the WRdata folder?    (In my case... Typical filename:   WRSA-C-9.0.17.28-WSAINSTALL.EXE.dmp)  

 

I assume they are dump files generated during an install operation, but what triggered the dump, is that trigger resolved, and how important is it to retain them?

 

Thanks!

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