Skip to main content
I have just imported the CompatibilityFlag.reg regarding this issue:

https://www.reddit.com/r/buildapc/comments/4o9g2q/back_again_with_a_new_error_driver_irql_not_less/

 

Everything is fine.

 

Should I run the RemoveCompatibilityFlag.reg now or wait for a permanent fix on Webroot's end before doing that?

 

 
Hi KStratis

 

Welcome to the CommunityForums.

 

Please see the contents of this previous thread on the topic, in response to your query.

 

What I would say is that is that I have no idea as to the provenance of the .reg that you are referring to I cannot recommend using it (it may be OK but then again it may not) therefore I would recommend that you follow the advice in post #3 of the linked thread and Open a Support Ticket to advise the Support Team of the issue and request the official .reg file.

 

As I said before it may be the same as the one you have got but atleast getting it directly from the Support Team yo are sure of its provenance.

 

Regards, Baldrick 
Hi Baldrick

 

The link for the .reg files is here

http://download.webroot.com/CompatibilityFlag.zip

 

The solution is described here:

https://www.reddit.com/r/buildapc/comments/4o9g2q/back_again_with_a_new_error_driver_irql_not_less/

 

Regards
Hi KStratis

 

Well, if the .reg file download is as you have advised then I see no reason as to why not to install it but if and before hyou do then I would recommend that you at the very least create a System Restore point...just in case, and better still, if you have the option, make an image of your hard drive...again, just in case the .reg causes issues.

 

As to waiting for a permanent fix...well, who know as to when that will be available. We have certainly heard nothing about a imminent issue, so if you have a means of resolving the issue temporarily whilst waiting for that, and you have taken the precautions detailed above...it may well be worth a try.

 

Regards, Baldrick

Reply