when i clickk on some links that I have used for years they now don't come up and i get the message internet explorer has stopped working.
Page 1 / 1
Hello ub2jet,@ wrote:
when i clickk on some links that I have used for years they now don't come up and i get the message internet explorer has stopped working.
Welcome to the Community Forum!
Could you provide us with what version of IE that you have and what operating system you are using?
Thanks,
Hu ub2jet
Welcome to the Community Forums.
I would suggest that you try a clean reinstall of WSA, i.e., uninstall, REBOOT, install from a new version of the installer (here for Webroot or here for Best Buy) making sure that you do not import any previous settings if so offerred, and then REBOOT, before checking in IE to see if the issue has been resolved. Make sure that have your keycode handy as you will need it during the install process.
If that does not resolve the issue then I suggest that you Open a Support Ticket and get the Support Team to take a look at the issue for you.
Do let us know how you get on and if we can assit further, etc.
Regards, Baldrick
Welcome to the Community Forums.
I would suggest that you try a clean reinstall of WSA, i.e., uninstall, REBOOT, install from a new version of the installer (here for Webroot or here for Best Buy) making sure that you do not import any previous settings if so offerred, and then REBOOT, before checking in IE to see if the issue has been resolved. Make sure that have your keycode handy as you will need it during the install process.
If that does not resolve the issue then I suggest that you Open a Support Ticket and get the Support Team to take a look at the issue for you.
Do let us know how you get on and if we can assit further, etc.
Regards, Baldrick
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.