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Last night I purchased the Canadian version of Webroot Antivirus, since I live in Canada. I downloaded the install file, but when I try to run it, I get a (Windows 10 Home) message saying "webroot secureanywhere doesn't run on this version of windows"

 

What do I do?

 

Thanks,

 

Steve
Hello Schry911,

 

Welcome to the Webroot Community,

 

That's strange bgecause Webroot is comptible with W 10.

 

Please try this below:

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the nstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue? You can also Submit a Support Ticket and they can assist you free of charge or call;

http://www.webroot.com/us/en/company/contact-us

 

 

 

Thanks,

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