@ wrote:

If my webroot expired and I made a payment today when will the expired status clear

Hello angdawbil,

 

Welcome to the Community!

 

Can you tell me where you are purchasing WSA? Is it a Best Buy Subscription from Geek Squad or from Webroot?

 

EDIT

If you do not  renew tonight , your software is showing you that it is expired or at risk, you are still fully protected.  There is a 30 day grace period built in that will keep your computer fully protected until that renewal does actually process.  WSA will continue to update and protect you, even though it shows that it is expired.

 

Best Regards,

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Hi angdawbil

 

Welcome to the Community Forums.

 

Most importantly, as Sherry has advised, you aare still fully protected whilst the subscription is renewing; for a Webroot purchase that should be just about instantaneous, i.e., no more that an hour or so. For a Best Buy subscription that can take 24 to 48 hours for the payment to be processed and the renewal occur...so, if the former then you should contact the Support Team by Opening a Support Ticket ifyou still do not see the renewal very shortly. If the latter then younwill need to ring Best Buy about this if you have not seen the renewal by Monday.

 

Hope that helps?

 

Regards, Ba'drick

 

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Thank you 🙂 Best Buy subscription, I will give it a few days

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@ wrote:

Thank you 🙂 Best Buy subscription, I will give it a few days

Hello angdawbil!:D

 

You are quite Welcome and Thank you for getting back to us and if you need anymore help just holler.

 

Better yet just come onn back to join in and meet the Forum members as well!

 

 

Best Regards,

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