• 7 November 2015
  • 0 replies

Userlevel 3
When I checked yesterday (by clicking the Webroot "W" in the taskbar and opened the gui i note that it says that protection has been disabled due to subscription expired. The web realtime shields are both off as is the firewall. However there is no other indication that there is a problem - the "W" icon in the taskbar remains green, the gui itself is green and  Windows security centre has not thrown up a message.
I did receive two emails about renewing the last of which was on Oct6 - the subscription expired Nov5. Whilst I accept of course that the renewal date had been reached I find it odd/disconcerting that protection would be switched off so quickly (i.e.one day later) and without any warning . Could this be correct ?

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