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After Firefox update -- Application Protection > Application > firefox.exe = appdata path. 



Add Application firefox.exe adds the same appdata path.

And 'Remove this entry' with restart browser does not add path.



Only way I've found to fix path is clean install agent.

 

WSA Antivirus 9.0.18.38

Edit: corrections

 
@ wrote:



Only way I've found to fix path is clean install agent.

 

WSA Antivirus 9.0.18.34

 

That is the only way to clean the path, but as said many times the path doesn't matter and also normal maybe @ can explain once again instead of me searching. :S And you should have v9.0.18.38 if you did a clean reinstall?
@ wrote:

@ wrote:



Only way I've found to fix path is clean install agent.

 

WSA Antivirus 9.0.18.34

 

That is the only way to clean the path, but as said many times the path doesn't matter and also normal maybe @ can explain once again instead of me searching. :S And you should have v9.0.18.38 if you did a clean reinstall?

'Remove this entry' with browser restart does not add path.

The path doesn't matter..... even no path doesn't matter?

My agent was at 9.0.18.38 before Firefox 56.0.1 update.

 

 
@ wrote:

@ wrote:

@ wrote:



Only way I've found to fix path is clean install agent.

 

WSA Antivirus 9.0.18.34

 

That is the only way to clean the path, but as said many times the path doesn't matter and also normal maybe @ can explain once again instead of me searching. :S And you should have v9.0.18.38 if you did a clean reinstall?

'Remove this entry' with browser restart does not add path.

The path doesn't matter..... even no path doesn't matter?

My agent was at 9.0.18.38 before Firefox 56.0.1 update.

 

 

Next time search for yourself.

 

https://community.webroot.com/t5/Beta/9-0-8-73-Chrome-Update-Application-Protection-Bug/gpm-p/246803#M2739

 

https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/odd-behavior-from-Chrome/m-p/237833#M15878

 

 
@ wrote:

@ wrote:

@ wrote:

@ wrote:



Only way I've found to fix path is clean install agent.

 

WSA Antivirus 9.0.18.34

 

That is the only way to clean the path, but as said many times the path doesn't matter and also normal maybe @ can explain once again instead of me searching. :S And you should have v9.0.18.38 if you did a clean reinstall?

'Remove this entry' with browser restart does not add path.

The path doesn't matter..... even no path doesn't matter?

My agent was at 9.0.18.38 before Firefox 56.0.1 update.

 

 

Next time search for yourself.

 

https://community.webroot.com/t5/Beta/9-0-8-73-Chrome-Update-Application-Protection-Bug/gpm-p/246803#M2739

 

https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/odd-behavior-from-Chrome/m-p/237833#M15878

 

 

So, it's normal for agent with 'Remove this entry' to not populate Firefox path (any path). 

'Remove this entry' with browser restart does not add path (any path).

Um, your search results are for Chrome & over a year old. 

So, it is what it is + one year.

Thanks
If it's not listed in ID Shield just add it back. http://live.webrootanywhere.com/content/610/Managing-Protected-Applications I was just showing that the path doesn't matter as DanP said and it's the same with Firefox!

 

"Those entries are based on file hash and not on filename or path, so the listed filename can differ from the actual location of the file on disk and the application will be protected in any path with any filename."

 

Mine is all normal as a clean reinstall of WSA will show the correct path...... Also I use Waterfox so I have to manually add it to the ID Shield.

 



 
@ wrote:

If it's not listed in ID Shield just add it back. http://live.webrootanywhere.com/content/610/Managing-Protected-Applications I was just showing that the path doesn't matter as DanP said and it's the same with Firefox!

 

"Those entries are based on file hash and not on filename or path, so the listed filename can differ from the actual location of the file on disk and the application will be protected in any path with any filename."

Yes, the path does not matter because even with no path.....my agent tray Icon shows lock. So, I can add firefox.exe back by an appdata path that btw does not exist or I can add no path. I tried to call attention to my observation. Try is all I can do.

Status quo @

Regards w Respect

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