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The Crytowall 2.0 virus is removed but I am left with many files that are encrypted. Has anyone found a solution to open these files? Thanks.
I assume you have contacted support? There are a few options to try and recover the files we can help you with these. There is no practical solution for removing the encryption in any easy way. It uses an industry standard to encrypt the files, if you break that then all banking/shopping sites would be unsafe to use.

 

Or to put it another way:

 

It is therefore estimated, that standard desktop computing power would take 4,294,967,296 x 1.5 million years to break a DigiCert 2048-bit SSL certificate. Or, in other words, a little over 6.4 quadrillion years.

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