We started having a window pop up called "waiting for Webroot filtered extension." It is very irritating because it makes a 15 sec + delay happen with every click. I t ried restarting computer but didn't help. Suggestions?
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Hello and Welcome to the Webroot Community!
Yes there are some issues with the Web Filter can you please run Webroot’s Log Gathering Tool and put your email address in it and after it’s finished uploading then Submit a Support Ticket with the same email address and put in the ticket WSAlogs have been uploaded for the BrightCloud Team. And if you have any further questions feel free to ask!
WSALogs Log Gathering Tool Download Link:
http://download.webroot.com/wsalogs.exe
Thanks,
Daniel 😉
Yes there are some issues with the Web Filter can you please run Webroot’s Log Gathering Tool and put your email address in it and after it’s finished uploading then Submit a Support Ticket with the same email address and put in the ticket WSAlogs have been uploaded for the BrightCloud Team. And if you have any further questions feel free to ask!
WSALogs Log Gathering Tool Download Link:
http://download.webroot.com/wsalogs.exe
Thanks,
Daniel 😉
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