Hello kwhale53,

 

Welcome to the Webroot Community,

 

Would you do a uninstall/reinstall of Webroot?

 

Please follow the steps closely!

 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Uninstall WSA and Reboot
  
• Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  
• Let it finish it's install scan
  
• Reboot once again

As soon as you install any third-party antivirus on Windows10 computer, due to the built-in feature of many of the third-party antivirus applications, the Windows Defender is automatically turned off.

 

Also look here at these threads:

 

Please look here https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/windows-10-defender/m-p/213463/high...

 

And here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Has-anyone-had-Windows-10-Defender...

 

If you feel comfortable doing registry changes? But I don't see the need to as WSA is much better than Windows Defender can ever be! Please read below:

 

https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Run-WSA-alongside-Windows-Defender-on-Windows-8-Windows-8/ta-p/23058

 

 

Hope this helps?

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