Skip to main content
To Customer Support To Customer Support
Webroot has stopped Hotspot Shield working on my computer.  Hotspot Shield list Webroot as being one of the variety of reasons this proxy server is prevented from operating properly.  They advise contacting Webroot to provide a change in the installed software to allow Hotspot Shield to function properly.  What can you advise?
Hello and Welcome to the Webroot Community,

 

Please read these articles,:

 

Controlling active processes

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...

Blocking/Allowing files

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFi...

 Managing protected applications

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...

 

Hotspot Shield  files> allow

 

The best route is Opening a Support Ticket so that everyone with similar issues can have the program  whitelisted.

Reply


Terms & Conditions