To Customer Support To Customer Support
Solved

how can I tell if a website safe when webroot shows it might not be?

  • 5 March 2019
  • 6 replies
  • 540 views
V
Rank
Userlevel 1
Badge +3
a website is showing the webroot orange button in firefox - I have been in touch with the company and they say it is safe and sent me a checksheet which includes all the big names but not webroot. Am I safe to use it? Is there any way of checking?
icon

Best answer by TripleHelix 5 March 2019, 16:58

View original

6 replies

C
Rank
Badge +1
The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. x
This is why and it's safe or it would be Red and blocked; 9apps but you still can ask Webroot BrightCloud if they will change it?
L

Hi, thanks so much for your swift reply. The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. xThis is why and it's safe or it would be Red and blocked; but you still can ask Webroot BrightCloud if they will change it? https://www.brightcloud.com/tools/change-request.php


So what you are saying TripleHelix, is that even with a Suspicious rating from the BrightCloud Filtering Extension, it is still safe to visit the site?

1 Attachment
V
Rank
Userlevel 1
Badge +3
brilliant - thanks so much. I will let the company know. X
TripleHelix
Rank
Userlevel 7
Badge +63
Hi, thanks so much for your swift reply. The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. x
This is why and it's safe or it would be Red and blocked; but you still can ask Webroot BrightCloud if they will change it? https://www.brightcloud.com/tools/change-request.php

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
V
Rank
Userlevel 1
Badge +3
Hi, thanks so much for your swift reply. The website is algeriancoffeestores.com
It would be awesome if you had a minute to check it out for me. x
TripleHelix
Rank
Userlevel 7
Badge +63
Hello @VivB

Can you post the link so I can check it out for you? Or you can check it here: https://www.brightcloud.com/tools/url-ip-lookup.php Also if you feel it's wrong you can ask for a change request here: https://www.brightcloud.com/tools/change-request.php and they will reply back to you.

Thanks,
Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.