How come every time my laptop is scanned it says 21 threats removed? The number doesn't change. It makes me nervous that it isn't really working and is just using a standard number.
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Welcome to the Community Forum,
As a first step to resolving this for you would you please go HERE, take a look at the information as described in the article to click on Reset Protection Statistics
Please have a look at the Knowledge Base Article Here
How do you know if Webroot is working? https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121
Hope this helps and if you have anymore questions then please give us a shout!
Kind Regards,
Welcome to the Community Forum,
As a first step to resolving this for you would you please go HERE, take a look at the information as described in the article to click on Reset Protection Statistics
Please have a look at the Knowledge Base Article Here
How do you know if Webroot is working? https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121
Hope this helps and if you have anymore questions then please give us a shout!
Kind Regards,
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