How do I get rid of quickpcfixer.com? It's an adware that pops up and I can't get rid of it.
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Hi wastenotmurray
Welcome to the Community Forums.
From what I have discovered on the web what you are seeing is a non-malware program we commonly refer to as a PUA or
Potentially Unwanted Application.
As you have found out these are very annoying at best in that they cause pop-us, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information.
In Quickpcfixer.com case it usually displays a pop-up box stating that you need to updated or install a piece of software (eg: Java, Flash Player, Web browser), and if you are taken in by this and click on the “Download”, “Run Update” or “Click to install now” button, rather than an update being installed, you will end up with a download of adware onto your computer.
Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see this link for more information regarding Webroot's stance on these annoying programs.
If you feel or consider yourself technically proficient then you can try these steps to remove it from your system.
However, if that does not work or you do not feel technically capable then the best thing to do is to Open a Support Ticket & ask Webroot Support to take a look and remove these for you. There is NO CHARGE for this for valid WSA license holder.
PLease feel free to come back here if yo uhave any further questions on this or any other topic.
Regards, Baldrick
Welcome to the Community Forums.
From what I have discovered on the web what you are seeing is a non-malware program we commonly refer to as a PUA or
Potentially Unwanted Application.
As you have found out these are very annoying at best in that they cause pop-us, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information.
In Quickpcfixer.com case it usually displays a pop-up box stating that you need to updated or install a piece of software (eg: Java, Flash Player, Web browser), and if you are taken in by this and click on the “Download”, “Run Update” or “Click to install now” button, rather than an update being installed, you will end up with a download of adware onto your computer.
Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see this link for more information regarding Webroot's stance on these annoying programs.
If you feel or consider yourself technically proficient then you can try these steps to remove it from your system.
However, if that does not work or you do not feel technically capable then the best thing to do is to Open a Support Ticket & ask Webroot Support to take a look and remove these for you. There is NO CHARGE for this for valid WSA license holder.
PLease feel free to come back here if yo uhave any further questions on this or any other topic.
Regards, Baldrick
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