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Hi hesse101

 

Welcome t? the Community Forums.

 

How long ago did you renew, and as part of your renewal was the additional time for the new subscription period added to your existing keycode or did you recive and therefore have to activate a new keycode?

 

Many thanks in anticpation of your responses, as they will help determine the cause of what you are seeing.

 

Regards, Baldrick

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