how do I remove foreign address
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Hi buckie4545,
Welcome to the Community!
Would you be able to explain this further. Where is this foreign address? If you are talking about removing or changing your Webroot email address?
At this time there is not a setting where the customer can change the email. At the moment, the email address is not used just to log into the MyWebroot Account, but it is also tied to the Password Management feature. Due to the back end structure, I would guess that simply changing the email address is not as simple as it might appear to be.
Your best approach is to Open a Support Ticket and see if a Support Team member can help with this/do the necessary.
Rerads,
Welcome to the Community!
Would you be able to explain this further. Where is this foreign address? If you are talking about removing or changing your Webroot email address?
At this time there is not a setting where the customer can change the email. At the moment, the email address is not used just to log into the MyWebroot Account, but it is also tied to the Password Management feature. Due to the back end structure, I would guess that simply changing the email address is not as simple as it might appear to be.
Your best approach is to Open a Support Ticket and see if a Support Team member can help with this/do the necessary.
Rerads,
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