Found threats are listed and each one has a RED shield in front of it with a whote X in it. There are no options to remove the threats and I cannot clear the Remove Threats warning and get back to normal. I need some help.
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Hello Mdixon and Welcome to the Webroot Community.
Please see: Webroot Secure Anywhere Context Help
"SecureAnywhere moves the threat to quarantine, where it is rendered inoperable. You do not need to delete it or do anything else.After SecureAnywhere moves the threat to quarantine, it launches another scan to make sure your system is clean." Let us know if this helps. Thanks.
Please see: Webroot Secure Anywhere Context Help
"SecureAnywhere moves the threat to quarantine, where it is rendered inoperable. You do not need to delete it or do anything else.After SecureAnywhere moves the threat to quarantine, it launches another scan to make sure your system is clean." Let us know if this helps. Thanks.
Hello and Welcome to the Webroot Community!
Just to add what Dermot has suggested and if it doesn't work please Submit a Support Ticket and they will be happy to remove any possible malware free of charge with your paid subscription.
http://www.brightcloud.com/platform/webroot-intelligence-network.php
Thanks,
Daniel 😉
Just to add what Dermot has suggested and if it doesn't work please Submit a Support Ticket and they will be happy to remove any possible malware free of charge with your paid subscription.
http://www.brightcloud.com/platform/webroot-intelligence-network.php
Thanks,
Daniel 😉
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