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Using the System Optimizer

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C9_SystemOptimizer/CH9a_RunningSystemOptimizer.htm

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Hi Marine200199

 

Welcome to the Community Forums.

 

I am wondering if by any chance you may have a number of files/apps that are being monitored by WSA.  Monitoring is a condition that is usually switched on by WSA when it is unable to determine if an active app/file on your system is good or bad...if it is unable to do that it switches into 'moniotring' mode for that app/file and (i) restricts what that app/file can do & (ii) jornals anything that it can do so that if it does determine that the app/file is after all bad then it can block and ndo anythingthat it may have done to your system in the mean time.

 

Would you please have a read of this KB Article that explains what is the difference between the various tabs in WSA which you can set items to "Allow," "Protect/Monitor," or "Block/Deny"

 

1. PC Security > Quarantine > Detection Configuration

2. Identity & Privacy > Protected Applications

3. Utilities > System Control > Control Active Processes

 

And check to see if you have any apps/files set to 'Monitor'.  If you do then do not change them to another setting but just come back here and we can advise further.

 

Regards, Baldrick

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