Hello SliceofD, welcome to the Community!

 

First, we need to be sure exactly what you are wishing to delete: a USER or a PC.  Your Account does have both and they are handled differently.

 

For a PC, please see this KB Article regarding deactivating a device.  

 

NOTE: I strongly suggest that you do not do this unless you have no other options.  The best way to deactivate a PC is to simply uninstall WSA while the device is connected to the internet: this will automatically deactivate the PC from the Console and release that license seat to be used on a different device.

 

For deleting a User profile, please submit a Trouble Ticket: Webroot Support does need to handle this, but there is no charge for having them do so.

 

I hope this helps, but if you have any problems or any other questions please let us know!  We are always happy to help out whenever we can 🙂

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